ExpertHiring Customer Privacy Policy

ExpertHiring’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with ExpertHiring, such as when you visit our website, purchase ExpertHiring products and services, or call our sales or support associates.

Why ExpertHiring collects personal information

We collect your personal information to deliver customer service. It enables us to give you access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want ExpertHiring to keep you up to date with ExpertHiring news, software updates and the latest information on products and services, contact HelpMeHire@ExpertHiring.com and ask to be removed from promotional emails.

Information we collect and how we may use it

There are situations in which your personal information may help us give you better service:

We may ask for your personal information when you are discussing a service issue on the phone with an associate, via live chat, participating in an online survey, registering your products, or purchasing a product.

When you contact ExpertHiring, we may request personal information relevant to the situation, such as your name, mailing address, phone number, email address, credit card information, and information about the ExpertHiring products you use, such as the toll free number assigned to you, website address, date of purchase, and information relating to a support or service issue.

We may collect information regarding customer activities on our websites. This helps us determine how best to provide useful information to customers and understand which parts of our websites and products are of most interest to them.

We may use personal information to provide products that you have requested as well as for auditing, research and analysis to improve ExpertHiring’s products.

Cookies, click through and pixel tags

ExpertHiring’s website may use cookies and other technologies to help us understand which parts of our websites are the most popular, where visitors are going, how much time is spent there, and traffic patterns on our website. This information can include IP addresses, browser type, Internet Service Provider, operating system, date/time stamp, and referring/exit pages.

We may use cookies to understand and save your preferences for future visits and keep track of advertisements or who may have referred you to our site.

We also may use cookies for remarketing purposes. This allows third party vendors like Google to show our advertisements to visitors who recently visited our website. You can delete cookies or disable them. You can also visit www.google.com/settings/ads to set your Google ad preferences.

If you prefer not to enable cookies, please check the help section of your preferred internet browser for instructions on disabling cookies. Certain ExpertHiring website features may not be available when cookies are disabled.

In some email messages we use click-through URL links to content on the ExpertHiring website. ExpertHiring may track this click-through data to help measure interest in methods customers prefer to retrieve information and messages.

ExpertHiring may use pixel tags, which are tiny graphic images, to tell us what parts of our website customers have visited.

Protection of your personal information

ExpertHiring takes your privacy and personal information seriously. ExpertHiring does not sell or rent your contact information to other marketers nor share it with third parties for promotional purposes. No mobile opt-in data will be shared with third parties.

ExpertHiring takes administrative, technical and physical precautions to safeguard your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Our websites use Secure Sockets Layer encryption on web pages where personal information is required. ExpertHiring has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.

To help us provide the best possible service, your personal information may be shared within ExpertHiring departments who will take steps to safeguard it in accordance with ExpertHiring’s privacy policy.

Consent

By submitting your phone number on our site you consent, unless otherwise indicated at the time of submission, to receive account notification and marketing messages from ExpertHiring, LLC via phone or text on the number provided, including messages sent by an automated system.

• Matching employment opportunities, including job description, location, compensation rate, and related details.
• Matching candidates, including competency details, work history, and related details.

Consent is not a condition of any purchase. Message and data rates may apply. Message frequency may vary. Reply STOP to any message or email OptOut@ExpertHiring.com to stop receiving such information. Reply HELP or email CustomerCare@ExpertHiring.com for help.

Service providers and vendors

There are times when ExpertHiring may need to make certain personal information about you available to companies that perform work for ExpertHiring on products and services on our behalf. These companies may help us process information, deliver products, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are obligated to protect your personal information in accordance with ExpertHiring’s policies, except if we inform you otherwise at the time of collection.

Company-wide training privacy

In addition to technical measures to help ensure your personal information is secure, training on these guidelines is required of ExpertHiring employees and is strictly enforced within the company.

International users

ExpertHiring abides by the Privacy Shield framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.

ExpertHiring’s website may at times have links to the websites of other companies. ExpertHiring is not responsible for their privacy practices. For information regarding the privacy policies of other companies, please refer to the privacy policy on their website or contact the companies directly.

GDPR Compliance

This affects our customers from the European Union and the European Economic Area. Information that we collect may be processed, transferred to, and stored at a destination outside the EEA in and between any countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the EU, information which you provide may be transferred to countries, including the United States, which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing.

Kids

ExpertHiring does not knowingly collect personal information from children under 13. If a child under 13 submits personal information to ExpertHiring and we learn that the information is from a child under 13, we will attempt to delete the information as soon as possible.

Legal issues

ExpertHiring may be required by law or litigation to disclose your personal information. ExpertHiring’s internal policies call for the release of required information in cases of subpoena, court orders, and orders of local, state and federal government.

Privacy questions

If you have questions or concerns about ExpertHiring’s Customer Privacy Policy or data processing, please contact us via email at HelpMeHire@ExpertHiring.com or by mail:

ExpertHiring may update its privacy policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated privacy policy.

This policy was last modified on 05/25/2018.